Thursday, April 25, 2019
7:45 am - 8:15 am Registration & Breakfast
Sponsored by: CoSo Cloud
8:15 am - 8:20 am CLO Exchange Welcome Remarks
8:20 am - 8:25 am Chairperson's Opening Remarks
8:25 am - 9:00 am The Learning Engine: How L&D Can Power Culture Change
When the NBA’s new commissioner (and CEO) took office in 2014, he quickly made clear that a cultural transformation within the league office would be a top priority of his tenure. Previously, the league had grown by excelling at execution; managers achieved results by prioritizing replication over innovation and steadiness over readiness. But this top-down, execution-first culture would not, the commissioner believed, sustain growth within the new, increasingly global sports and media business landscape. The NBA’s global head of learning and leadership development will describe how the learning function acted not just as enabler or promoter, but as a true driver of the evolution toward employer of choice for an engaged workforce embracing innovation, collaboration, and strategic agility.
•Understand the structural and institutional preconditions for the learning function to assume leadership of major change
•Narrow L&D’s focus to prioritize initiatives that most closely align with the objectives of cultural transformation
•Integrate senior executives into leadership development activity to position them as change ambassadors
•Engage intensively with HR leadership to ensure consistency of processes, philosophy, and information flow
9:00 am - 9:30 am Quantifying the Value of L&D: Tackling (And Beating) The Learning Metrics Dilemma
We are all tasked with delivering measurable value to the company, but how can we actually quantify that value? Learning & Development professionals have consistently faced the challenge of accurately measuring the effectiveness of processes, training programs and initiatives. Follow one journey to meaningful metrics. Specifically, you’ll learn how to:
•Develop key talent, high potential development and learning metrics to measure success
•Move beyond Level 1 of Kirkpatrick’s evaluation model to reflect learning retention and skills application
•Highlight ways in which leading and lagging Talent metrics will shape future direction
•Come away with ideas for understanding the value your work brings to the organization
9:30 am - 9:45 am Ignite: The Blending of Automation & Human Skill
9:45 am - 10:00 am Networking Break
MASTER CLASS
10:00 am - 10:45 am Automation & AI: L&D's Role in the Reskilling RevolutionIt is projected that more than 800m individuals could be replaced by automation and need to find new jobs by 2030 around the world. Further, 77% of organizations are planning on either retraining people to use technology or will redesign jobs to better take advantage of human skills. During this session, attendees will learn how to:
•Teach our employees to accept and embrace a high level of uncertainty Develop new competences needed for successful digitization
•Uncover new business models to earn money with digitization
BRAINWEAVE
10:00 am - 10:45 am Leadership for All: Effective Strategies to Propel Your Development ProgramsDuring this interactive discussion we will highlight the changing nature of leadership development and the unique initiatives organizations have implemented to meet new challenges.
Highlight methods and approaches to implementing leadership development programs
•Hear how organizations have broke traditional succession pipelines and what they had to do to help the organization be successful
•Hear how organizations are focusing on leadership accountability and other examples of tying training and development to business impact
•Discuss the role of technology in leadership development
10:50 am - 11:20 am Business Meeting
11:20 am - 11:50 am Business Meeting
11:50 am - 12:20 pm Using Head, Heart and Guts to Drive a High Performance Culture
Pfizer’s talent organization and executive leadership team set out to update its existing leadership competency model. Their goal was to elevate the impact of leadership on reinforcing and sustaining Pfizer’s highly accountable culture. The new leadership framework went viral in less than six months, exceeding even the most optimistic launch expectations. What was the secret sauce? And what steps are they aking to ensure that the early successes are sustained and truly drive performance?
•Understand and apply criteria for identifying the right leadership model for your company.
•Explore ways to “live the message” of the leadership you want to see in your company in how you deliver your programs develop, communicate and launch development experience
•Leverage networks of leaders and story-telling to accelerate adoption of new leadership behaviors
12:20 pm - 1:00 pm Lunch
1:05 pm - 1:35 pm How to Lead, Support & Evaluate An Effective Digital Learning Shift
In the midst of digital transformation, the percentage of top companies making a majority of their learning portfolio assets available via eLearning has tripled in the last 5 years, expanding from 8 to 27%. This powerful case study is all about transforming learning strategies amidst major industry change and keeping the personal touch and human connection along the way. During this session, attendees will learn how to:
•Disrupt your approach to building learning experiences
•Incorporate AI and machine learning into corporate workplace strategies
•Encourage and inspire more of your workforce to become continuous learners
MASTER CLASS
1:40 pm - 2:25 pm Mastering the Art of Content Curation to Create an Evolving & Constantly Improved Learner ExperienceOur learners want content that is more reflective of what they’re learning every day. Recent studies have shown that uninspiring content is a barrier to their engagement with online learning. This session will take you through the art of curation and the steps to building a strategy that will keep learners coming back for more.
•Optimize the use of widely available information to meet new learner requirements
•Manage the information overload
•Extract and package information in a way that is personalized, exciting and provides a desire for what’s to come
BRAINWEAVE
1:40 pm - 2:25 pm Learning Strategy Design: Moving From "Request-Based" to Solution ArchitectAs learning professionals, we are frequently tasked to build learning solutions to solve business problems. Quite often, these needs appear to be a worthwhile investment. But without the backdrop of strategy, we miss a critical piece of the decision-making framework – and that is the relative value of a specific learning needs decision. How do we ensure that we expend our training and development resources – and the learners’ mindshare – on the most impactful outcomes? During this session, attendees will learn how to develop a portfolio framework for managing training and development.
- Review the key characteristics of a comprehensive (and not so comprehensive) learning strategy
- Receive a framework for prioritizing and integrating learning
- Learn how to make the shift from training everyone on everything to training only what matters to the learner
2:30 pm - 3:00 pm Business Meeting
3:00 pm - 3:30 pm Business Meeting
3:30 pm - 3:45 pm Networking Break
3:45 pm - 4:15 pm You X10: The Wunderman Professional Development Journey
MASTER CLASS
4:20 pm - 5:05 pm How Adaptive Learning Can Radically Transform Competency Development, Reduce Training Time & Eliminate Unconscious IncompetenceBRAINWEAVE
4:20 pm - 5:05 pm Creating Innovation Capacity through Online Communities of Practice5:05 pm - 5:45 pm Roundtable Discussions: Choose Your Topic
A: Training Millennials in the Workplace
Millennials are projected to make up 75% of the global workforce by 2025. In this roundtable, attendees will learn how to increase Millennial retention through the use of 21st century learning solutions. Specifically, attendees of this roundtable will learn how to overcome the challenges of training Milennials in the workplace and receive leading practices on how to create learning solutions that help to attract, retain, engage and grow Millennials talent, in an era of steep global competition for young skilled workers.
B: Developing an Internal Coaching Culture to Develop Ethnically Diverse Future Leaders
Jessica Saltz Samuels, VP, Head of Talent Management, AllianceBernstein
C: Living in an On-Demand World: How to Propel Your Just-In-Time Learning Strategy
Today’s learners have multiple options for accessing training whenever they want. We are living in an on-demand world, where L&D must compete with YouTube and Google. While challenging, this presents enormous opportunity for L&D to embed very relevant and exciting content into their employees’ everyday workflow. During this roundtable, attendees will receive best practices for implementing a just-in-time learning strategy and the enabling technology available to accelerate the transformation.
D: Succession Planning 2020: Rewire Your Strategy for Success
In today’s volatile environment, companies must continually innovate in order to stay ahead of the competition. Talent is our greatest differentiator, and the ability to retain our highest potentials and build a bench of exceptional future leaders will be the make or break of survival. Additionally, leaders must be able to deal with massive crisis, change, technological advances and generational mindsets. During this roundtable, attendees will review the competencies of the future and learn how to build a case for the future of succession planning.
